Friday, January 23, 2015
Following up on last week's post, TurboTax Customers Angry Over Change In Tax Return Software: USA Today, TurboTax 'Messed Up,' Refunds Customers:
Investors outraged by TurboTax’ recent change that forced them to pay 50% more for the tax preparation software: put down your pitchforks. TurboTax isn’t just apologizing, but will refund your money.
Beginning Friday, TurboTax’ maker Intuit will issue $25 refunds back to any TurboTax customer forced to buy the most expensive version of the company’s software this year after buying the less-costly Deluxe version last year. Intuit will put a link up on its Web site on Jan. 23 where TurboTax customers can claim their refund. ...
In addition to refunding $25 to affected customers, TurboTax General Manager Sasan Goodarzi is issuing a lengthy written apology to TurboTax customers for the change.