David Cay Johnston (Syracuse), Attorney Details Mismanagement in IRS Chief Counsel's New York Offices, 2014 TNT 53-1 (Mar. 19, 2014):
A veteran IRS lawyer opened a window on the secretive operations of one of the biggest IRS field offices March 18, telling 10 senators in a letter that the Office of Chief Counsel ignores serious problems of waste and employee abuse in two New York offices.
Jane Kim, a 10-year veteran chief counsel attorney for the Small Business/Self-Employed Division, wrote that "a sustained pattern of abuse" by chief counsel's supervising lawyers in Manhattan and Long Island, has led to "gross waste of government resources, gross mismanagement, violation of labor laws, and active abuse and retaliation against employees."
The complaint depicts a workplace culture in which favored employees are given light workloads, while their colleagues who pick up the slack face discipline and retaliation if they chafe at unfair treatment. Meanwhile management turns a blind eye to the problems -- when it isn't actively making them worse.
As a result of that negligence, tax cheats often get away without paying, taxpayers needing help go unaided, and good employees suffer more stress in an agency already struggling to deal with budget cuts and public scorn. ...
Many similar complaints have come to me over the years from auditors, revenue officers, special agents, specialists, and clerical staff, but I had no way to verify most of them, though I did write some pieces based on analyzing IRS statistics that were consistent with the complaints.
Kim's complaint alleges that managers in the New York offices let some employees coast by while others are forced to work long hours without proper compensation. She accuses the head manager in the Manhattan office, whom she calls "M1," as being particularly lazy and fostering a culture of work avoidance among his subordinates.